Refund policy
1 Return policy
1.1 Return Policy: You have the right to return your purchase within 14 days of receiving the products. W
1.2 Conditions for Returns: To be eligible for a return, the products must be unused and in their original condition and packaging.
1.3 Exceptions: Personalized and customized products cannot be returned unless there is a manufacturing defect.
2. Return Procedure
2.1 Contact: Within 14 days of receiving your order, contact us at helpdesk.gmprintin@gmail.com to register your return. Please include your order number, reason for return, and attach photos of the products to show their condition.
2.2 Packaging: Please pack the products carefully to avoid damage in transit.
2.3 Shipping Address: Upon approval of your return request, we will send you the return address.
2.4 Shipping costs: The cost of returning the products shall be borne by the customer, unless it is GM Printing's fault.
3. Refund Policy
3.1 Inspection: Upon receipt and inspection of the returned products, we will notify you by e-mail of the approval or rejection of your refund.
3.2 Refund: If approved, the refund will be processed and refunded to your original payment method within 14 days.
3.3 No Refund: In some cases, only no refunds can be granted (for example, if the product is not in original condition, damaged, or parts are missing for reasons not due to our fault).
4. Exchange Policy
4.1 Exchanges: We offer exchanges for defective or damaged products. Please contact us within 7 days of receiving your order at info@gmprinting.be with photos of the damage to qualify for an exchange.
4.2 Procedure: After confirming the damage, we will send you a replacement product at no additional cost.
5. Complaints
5.1 Complaints: If you have a complaint about our products or services, please contact us as soon as possible at helpdesk.gmprintin@gmail.com. If possible, please include photos to support your complaint. We strive to address each complaint within 7 business days and provide an appropriate resolution.
Contact For questions or comments regarding our return and refund policy, please contact us at:
GM Printing
Email: helpdesk.gmprintin@gmail.com
1.1 Return Policy: You have the right to return your purchase within 14 days of receiving the products. W
1.2 Conditions for Returns: To be eligible for a return, the products must be unused and in their original condition and packaging.
1.3 Exceptions: Personalized and customized products cannot be returned unless there is a manufacturing defect.
2. Return Procedure
2.1 Contact: Within 14 days of receiving your order, contact us at helpdesk.gmprintin@gmail.com to register your return. Please include your order number, reason for return, and attach photos of the products to show their condition.
2.2 Packaging: Please pack the products carefully to avoid damage in transit.
2.3 Shipping Address: Upon approval of your return request, we will send you the return address.
2.4 Shipping costs: The cost of returning the products shall be borne by the customer, unless it is GM Printing's fault.
3. Refund Policy
3.1 Inspection: Upon receipt and inspection of the returned products, we will notify you by e-mail of the approval or rejection of your refund.
3.2 Refund: If approved, the refund will be processed and refunded to your original payment method within 14 days.
3.3 No Refund: In some cases, only no refunds can be granted (for example, if the product is not in original condition, damaged, or parts are missing for reasons not due to our fault).
4. Exchange Policy
4.1 Exchanges: We offer exchanges for defective or damaged products. Please contact us within 7 days of receiving your order at info@gmprinting.be with photos of the damage to qualify for an exchange.
4.2 Procedure: After confirming the damage, we will send you a replacement product at no additional cost.
5. Complaints
5.1 Complaints: If you have a complaint about our products or services, please contact us as soon as possible at helpdesk.gmprintin@gmail.com. If possible, please include photos to support your complaint. We strive to address each complaint within 7 business days and provide an appropriate resolution.
Contact For questions or comments regarding our return and refund policy, please contact us at:
GM Printing
Email: helpdesk.gmprintin@gmail.com